Experience of Care Week-Return on Human Experience: 8 Principles to Inspire Excellence in Healthcare

Welcome to Experience of Care Week 2025!

Join us for our opening session to kickstart Experience of Care Week 2025!

Join Jason Wolf and Stacy Palmer from The Beryl Institute as they launch Experience of Care Week with an insightful webinar on developing a comprehensive experience of care strategy. Based on their book, Return on Human Experience: Eight Principles to Inspire Excellence in Healthcare, this session will explore proven global practices and provide actionable strategies to elevate human experience in healthcare. Designed for Experience of Care leaders, the webinar will equip participants with the tools to strengthen culture, leadership, and engagement for sustained experience excellence.

Presenters:

Jason Wolf, PhD, CPXP, President & CEO, The Beryl Institute

Stacy Palmer, CPXP, Senior Vice President & COO, The Beryl Institute

Please note that once registered, the Microsoft teams link will be sent to you 24hrs before the session. If you have any queries please email: england.peopleandcommunities@nhs.net

We look forward to seeing you then. 

Kindest regards, 

People and Communities Team 

NHS England

Questions about this event?

Name: Experience and Partnerships Team

Email: england.peopleandcommunities@nhs.net

Telephone: 000000000000000